Challenge reward

Hina4462

I won the challenge 10 level in a row but my internet connection lost for 1 minute and i didn’t receive my reward.and it’s happen twist and I also used my gold bar to win the level in a row

Alienscar

Hello Hina sorry to hear that you lost your Candy Royale reward due to an internet connection, but there is nothing that can be done to compensate you for your loss of gold.

As you have said that it was your internet connection at fault then King will not replace your lost Royale reward or the gold you used to make sure you won.

Candy Crush relies on a stable internet connection to work well, so please make sure your connection is strong before you are due to obtain reward from a game feature.