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I can’t get new candy crush levels to sync from my old phone to new phone. I have done all of the troubleshooting and opened a few cases asking for a manual restore but haven’t had any luck. Any recommendations?
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Hi there, @anniefarr. Could you please confirm both devices share the same User ID?
You can find it via these steps:
If they're the same, please send the number to me. If they're not, please ensure you're logged in correctly.
