Nowhere to claim or click the Booster

Vivian_Kwan · August 2020

Dear Sir/Madam,

There's something missing in the Win Apps, and no way to click this screen out to enter the game. I can only do that is quit the app and re-enter again, but it will lost one life. Please fix it.

Thanks.

rajdeeptb · August 2020

https://community.king.com/en/candy-crush-saga/discussion/309695/please-fix-it

hi dear welcome to our community

sorry for the inconvenience

You can click on blank space this times you entered the game.

if not then please clear cache files of your device and reboot the device.

Be sure you are using updated version.

Now play It will be fixed.

Freddy_ · August 2020

@Vivian_Kwan Hi and welcome.

You will need to check for a game up date and log out and restart your device , then log back in. See if this resolves your issue

If playing via an internet browser also clear you cache / history

Thank you

Crazy Cat Lad · August 2020

Hi @Vivian_Kwan and welcome to our Community!

Could you try with putting the app in full screen mode and take a screen shot of the whole screen so I can take a closer look at this?

tratelqalam · August 2020

https://community.king.com/en/candy-crush-saga/discussion/309695/nowhere-to-claim-or-click-the-booster

You can check out some troubleshooting below.

Reset / clear cache data from app store - check app update - log out of game - restart device - open game and log in.

Vivian_Kwan · August 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1010042#Comment_1010042

I found the "sweet" button when it in full screen, thanks.

aijaziqbal · August 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1016619#Comment_1016619

Good to know that all is well for you.

Keep crushing and stay safe. Enjoy the game.

Nowhere to claim or click the Booster

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