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@rafa140493 Hi and welcome, Please check for a game up date and log out and restart your device. then log back in. see if this resolves your problem
If playing via an internet browser also clear the cache / history
Hope this helps
@Freddy_Falkner Thanks for your help, Your first answer seems like the opposite of the second because of a ",". byt now I got it!
Hi @rafa140493 Sorry, your windows 10 game is saved to king servers so you will not lose any boosters etc. by checking for a game up date. you can also do an uninstall on windows 10 version and you keep everything. IT is only mobile devices you lose any stored boosters or lives
Hope this explains better
hi @rafa140493 i have the same problem when i open my app so just try and play a level or two and see if it works
@Freddy_Falkner may you please explain more? I'm not sure I understood what you meant in your las answer.
@rafa140493 Hi no windows 10 game version is saved to king servers
@Freddy_Falkner I play using the window's 10 app, getting an update will not make me lose my boosters?
Thanks for your answer.
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
