Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
I was in the middle of completing the last choice in the Candy Box and when I went back to the main screen it was gone. It hasn't come back. I miss it!
Mine disappeared this morning. Features come and features go. š
Hi again as informed you above. Bonus features are not guaranteed to be available all the time on all the devices. It may also be out due to some temporary issues. So dont worry and just update your game as soon as possible. I hope it might return to you soon.
But always keep in your mind that all of the bonus features might disappear or be replaced by any other feature. They are not permanent.
Thanks and have a lovely day ahead.š
Chocolate box
I logged out and back in, force stopped the app, but I can't update until Amazon sends out the update if there's one. I'll try rebooting my Fire and see if that does anything. I was just curious as to whether this was a planned removal or not.
ETA: the last update was Sept 1st.
Welcome back š
Can you tell me a little more about which feature you are having problems with?
Music box or Chocolate box ?
If the problem is related to the music box, it probably means the event has expired.
hi dear @CBRetriever2 @Bud1 @Radiant123
Our events and challenges are a great way to test your skills in a special element of gameplay and earn some awesome rewards.Ā
Special events will be visible only for a limited time, so try to keep up-to-date by checking your device notifications for the game.
You should also see pop-ups and messages to let you know when something special is taking place, what you need to do and what you'll receive as your reward. If it's not clear how the challenge works, check out the Help Center article for that event and find out more.
Many events will show a timer or expiry date for the event.Ā Though events sometimes offer periodic rewards, keep the finishing time in mind if you're going for that final prize. You might have to come back a few times to get to the final stage.
Don't forget that the timer continues to tick down while you're away or not playing, as other players will be taking part too!
If an event has disappeared before the timer has run out, you may have disconnected from your King or Facebook profile where the event is visible. Make sure you're linked to your game by checking your progress in the main map. If that's not correct, you might be offline or disconnected. You can find options to log out and log in to your King or Facebook player profile in the settings menu of our games.
In some rare cases, we need to remove the event due to technical issues. This might happen if we notice a special event is causing problems that affect players or the game overall, and it isĀ notĀ working as perfectly as we expect. We always try to keep this to a minimum and we hope it doesn't spoil your fun too much!
please try also above mentioned steps log out from game, update your game and relogin after few minutes.
hope this helps have fun
Hi and welcome to the community.
Chocolate Box is a bonus features and like all other bonus features it is also not the permanent part of the game. So it may disappear time to time and come back again.
Please Log Out and update your game application, Restart your device and Login again. It may also be unavailable due to some technical issue and will return back in the game.
Thanks and have a lovely day ahead.
My chocolate box has gone too in the middle of a new game and free spins
I still have my chocolate box. Please try the standard trouble shooting by logging out of your game, check for updates, restart your device and log back in. See if that helps. Please let us know.
My chocolate box wasn't gone, maybe there was a glitch in your game.
New here? Sign in or create an account to join the fun.
I used to be able to play candy crush on my laptop by going in through Facebook. Now it takes me to a website and I can't figure out how to play except on my phone or iPad on the app. Can someone tell me if it is possible to play on my laptop or desktop?
It's been over a month since I bought a single in purchase and since then I have not received any ads with free lives. Ive been stuck on one level for weeks. Kind of takes the fun out it. Will they come back?
I get a New celular Phone and i lost my progress in the candy crush app
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was notā¦
Why does I can not have extra move after watch ADs now ?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦