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Why dont I get the option to watch a video ad for a free life or extra moves or extra booster like other people do ? I made updates and I removed game but don’t have videos
hi dear welcome in our community
video videos feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.its working randomly in a group of few players
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Hi and Welcome to our Community
The Ad Video feature is in the Test Group so we cannot say for sure that you will always find this feature.
However, in some cases the feature may be missing for temporary problems.
Keep playing the game, you can get the feature back again.
Thank you.
Welcome to Sweet King Community! 👑
You can see Crazy Cat Lad the Community Manager answer for similar your problem that I hope you can understand to read it :
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Features come and features go. You never know when you'll be part of the group receiving ads. I wish you luck.
Hi and welcome to the community.
Video ads for booster is a bonus feature. It is still in testing phase. King studios have released this feature to a number of selected players and monitoring its progress. Unfortunately currently you are not part of that group. But hopefully they will either release the feature on major scale for everyone or increase or shuffle the selected pool of players. So keep updated and be hopeful that some day you might also get this feature in your game.
Thanks and have a lovely day ahead.🌼
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I used to be able to play candy crush on my laptop by going in through Facebook. Now it takes me to a website and I can't figure out how to play except on my phone or iPad on the app. Can someone tell me if it is possible to play on my laptop or desktop?
It's been over a month since I bought a single in purchase and since then I have not received any ads with free lives. Ive been stuck on one level for weeks. Kind of takes the fun out it. Will they come back?
I get a New celular Phone and i lost my progress in the candy crush app
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…
Why does I can not have extra move after watch ADs now ?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
