Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I can’t send nor receive lives via Facebook 👉 Update your game!
Comments
-
I don’t like the new update were it use to be 7 bars to try your luck on the wheel to get more moves it now 10 bars just to get extra moves. Also my phone is updated but can’t receive or give lives. I also wish you give a way to win extra lives on some levels your 5 plays come and go so quickly and you have to wait 25 min to get a new live unless you want to spend money and there are days when i can but being a single mom i can’t just blow my money on lives and help when i play hopefully Candy Crush people will do something to make winning lives and special candies easier or more frequent. Thanks for listening to me.
-
Dear community,
Thank you very much for your comments and the feedback shared with us.
Unfortunately, as some of you are mentioning, we have some players that are experiencing issues sending and receiving lives. While we keep investigating it, I'd like to ask you for some further information that would help us greatly.
Questions:
- What's your current version of the game?
- What is happening when you try to send lives? What is the in-game experience you are having? (screenshots would be very helpful!)
- How do you see that they haven’t sent?
- Do you receive a message or confirmation when a friend has sent you lives?
Thank you very much in advance!
