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How to change my avatar in the Candy Crush Saga?

Kopsi
Kopsi Posts: 1

Level 1
edited May 2023 in Support

Hi!

Can someone tell me how do I change my avatar in Candy Crush Saga? Are there any avatars I can choose without uploading my own photo? I've been searching for the answer but nothing helped :(

Thanks in advance!

«1

Comments

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community


    What are you playing on In the mobile device, click on the edit photo. If you edit it, it is stored in all of your games. There is only one Avartar for you. On the PC, you can also do it on the side or under Settings. Good luck

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @Kopsi and welcome to our Community!

    Is it your avatar on your King account on a mobile device you want to switch?

  • nikki24
    nikki24 Posts: 41

    Level 3

    @Crazy Cat Lad I am trying to change on my mobile device and can't ☹️

  • Freddy_
    Freddy_ Posts: 68,477

    @nikki24 If you need to change avatar depending how you sign in go to king.com / games if king account or if facebook log into a facebook and you can change your avatar from there

  • billcheng
    billcheng Posts: 14

    Level 2

    I have been using facebook sign-in to play Candy Crush Saga and I have been seeing my facebook photo when I played Candy Crush Saga. I didn't make any changes. But yesterday, my avatar somehow got changed to this helmet-waring frog. I signed out and signed back in with facebook but the avatar stayed the same.

  • Freddy_
    Freddy_ Posts: 68,477

    @billcheng, sounds like your game has become disconnected from the server. please try checking for a game update and logging out and restarting your device and then log back in and see if your avatar returns , also try playing a level to make sure it connects to server correctly

    Thank you

  • billcheng
    billcheng Posts: 14

    Level 2

    Thanks for the suggestions! I stopped the app, cleared the cache, restart, and I got the avatar back!

    --Bill

  • Mary_Kay
    Mary_Kay Posts: 1,403

    I'm glad that worked for you. Those standard troubleshooting steps are always the first thing to try. Have fun.

  • billcheng
    billcheng Posts: 14

    Level 2

    To be frank, I would consider that a software bug (or some kind of configuration bug)! I think the helmet-wearing frog is a stock avatar. May be the stock avatar should always be set to have a timestamp of 0. This way, any newer avatar will replace what's in the cache.

    --Bill

  • ReignV
    ReignV Posts: 1

    Level 1

    Can’t change avatar from phone

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