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Name

darlajean
darlajean Posts: 2

Level 1

My friend used my phone number for things and some how her info is coming up along with my info. Example... I asked my friends to send lives but it is coming up that Tammie is asking for lives but it is my picture and name on my profile. How can this be changed?

Answers

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    Sometimes the game can by mistake connect to another person's Facebook account if that person have logged into their Facebook on your device earlier.

    If you have issues getting the game back connected to your account, please try these steps to get this sorted out:

    -Disconnect the game from Facebook under the game's Settings

    -Delete the Facebook app from the device (Not the game! Facebook only)

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data (this may vary on some iPhone and iPad models - please check Apple Support for further help and details)

    -Turn off the device and wait about 30 seconds to clear the cache on the device

    -Turn on the device again

    -Open Safari, go toย Facebook's web pageย and log in to your Facebook account through the browser

    -Open the game and connect it to Facebook and the game should now connect your account through the browser

    Once you're connected to your account, you can reinstall the Facebook app and continue using it if you wish.

    Thanks.๐Ÿ˜€

  • Freddy_
    Freddy_ Posts: 68,477

    @darlajean Hi and welcome, what device are toy playing on ? If playing through a browser or android phone please try clearing the cache ( on android phone do not clear data as will cause you to lose any stored boosters or lives )and then restart your device and see if this solves your problem when you log back in.

    Thank you

  • Daze85
    Daze85 Posts: 2

    Level 1

    edited October 2020

    (EDITED by CM - Off-topic/ spam)ย 

  • Daze85
    Daze85 Posts: 2

    Level 1

    edited October 2020

    (EDITED by CM - Off-topic/ spam)ย 

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