Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Me too...yay!!
I still get orange screen and that's it!
Not sure what happened, I did nothing further. It is now working finally! Thank you so much for all the assist.
@sheilanat Glad to here your back up and running, happy crushing
Ok thats good. Very nice to hear that finally the fix has taken its affect on most of the devices.
Stay safe and keep enjoying the game.😀
Another fix was pushed out last night so the game should now load for all players, but if you still have issues, please email our Player Support about this from HERE.
Remember to enter the same email address that you use for login on your Facebook account, so they will find your account and to avoid an auto reply.
My screen doesn't fully load. Just the picture, not the actual game. It's been weeks now and I haven't been able to play. So sad since I've played for years. I have tried clearing my cache, restarting, reloading, different browser. NOTHING.