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On the phone I am at level 5871, but on the laptop, my end appears, at 2812! From today I can no longer play at the real level (the one I am on the phone), what can be the problem?
Hi @viktorian and welcome to our Community!
Your game may also have switched back to the Flash Player version and therefore not synced. Check this page HERE for help on this.
Welcome to Sweet King Community! 👑
You can find your similar problem that you can follow these steps of this problem that I hope this helps :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
Please if you are using a browser to play on the laptop clear cache/ history and try again. And if you are using an app. Then log out, update your app, restart your device and login again. Try to play and complete a level to perfectly sync the progress.
Follow the details in the below link.
https://community.king.com/en/blog/kb/articles/461-why-is-my-progress-different-on-2-different-devices
@viktorian Hi and welcome,
Try checking for a game update and then logging out your game and restarting your device then log back in. If playing via an internet browser also clear your browser cache
Please see post below on reasons you can have two different levels on two different devices
Hope this helps
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
