Hello welcome to this wonderful community 🎉

I still can't receive any lives from my friends for more than a month now. My game is updated and I also tried to disconnect and reconnect it on facebook but nothing has changed. If you will notice on the photo, the message icon just keep on loading and after loading, no message is being added which is the lives. Unlike before, the message icon is also keep on loading and after loading, plenty of messages were being added which are the lives and requests asking for lives coming from my friends. Please please..... fix this as soon as possible because all the levels are getting harder and harder as you level up and I desperately need those lives. Thanks!

Hi @joanperillo @jme31505, thx for tag @rock2233, & "The send nor receive lives via Facebook Group",

On Page 2 & 7 posted this for you:

Here are a number of posts for you on this. Copied from my "Soda" post on the same issue.

• I can’t send nor receive lives via Facebook. FIXED 👉 Update your game! — King Community
• https://community.king.com/en/candy-crush-soda-saga/discussion/311708/i-can-t-send-nor-receive-lives-via-facebook-fixed-update-your-game

• How do I add friends from here for my game?
• https://community.king.com/en/superstar-corner/discussion/277844/how-do-i-add-friends-from-here-for-my-game/p1?new=1

• Where did my progress and friends list go? - King Community
• https://community.king.com/en/blog/kb/articles/312-where-did-my-progress-and-friends-list-go 

Finally, have you "Synced" up your accounts?

• Can I sync my progress between Facebook and King.com? — King Community
• https://community.king.com/en/blog/discussion/276733/can-i-sync-my-progress-between-facebook-and-king-com#latest

Yes, there are a number of issues going on regarding "Facebook", because they updated their site. So have you contacted "Facebook Support" yet? Should let them know what is happening, along with giving them "Details" on your issues.

Have you done your "Settings" on "Facebook" yet? Like giving "Permissions" on "Apps"?

In my case, lost everyone on my "Facebook Friends List", except one person. So had to "Rebuild" the list back up. Went to my list & added everyone with a "Candy Crush" avatar, was one way.

Because of these "Facebook" updates, it may of caused other kinds of issues here. Or didn't take or update well. So head to "Facebook" first, do your settings, your lists, then be sure to do your settings here along with "Syncing Up" your accounts.

Are you on "Flash"? Need to go to "HTML5" then. Flash support ends at the end of this year. In fact, many have already stopped supporting it.

Yes, in most cases need to resign into "Facebook" to send or receive "Lives". Again, it could be a "Facebook" issue, that is causing this.

• Google Translate
• https://translate.google.com/

This should help you out.

Thx & Welcome To The King Community - Origins7 Dale, 😀

10/8/2020

Thank you for replying to my message. I'm using my 2 mobile everytime I play. I've done all of that before when I saw that post on the other page and I tried to do all of that again today but I still can't receive any lives even on my desktop computer and ipad. I already contacted the facebook support before but they didn't respond to my message. I'm already getting so frustrated and very annoyed because I'm trying my best to fix this issue for almost a month now but it's still the same. I'm also very worried that a day will come that I don't have any lives to use anymore and won't be able to play because I don't have the patience to wait for 30 minutes . I also contacted the technical support last week and the photo that is shown is their reply to me.

Well done.keep helping 🎉