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I have not been able to load Candy crush saga for 3 days ?
Welcome to Sweet King Community! đ
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! đ)Â
You can click here if you have playing any device đand all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. đ
Android
iOS
Kindle
Windows mobile
Computer
â ď¸Â NOTE â ď¸
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
And itâs best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. đ
đ Have a nice and safety day! Sugar Crush! đ
Hi and welcome to the community.
Yes the issue has been fixed. Just clear the cache / history of your brpwser and restart your device. If still not working you may change the browser.
If playing through mobile device please logout, update, restart and login again and check if it solves your case.
Thanks.
Please make sure to restart your device so the recent fix can take effect.
Hi and Welcome to our Community
Another fixed the game should now load for all players, but if you still have issues, please email our Player Support about this from HERE.
Remember to enter the same email address that you use for login on your Facebook account, so they will find your account and to avoid an auto reply.
@jonpeppers Hi and welcome, please check you game is up to date and log out and restart your device, also if you are playing via an internet browser please clear the browser cache, and see if this solves your issue.
There was a problem with people not being able to get the game to load but this was fixed with an update, so if this does not work you will need to contact customer support and you will need to use the email you used for the game or you will get an auto reply
Hope this helps
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone elseâs games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have notâŚ
