Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

my candy crush keeps asking me to sign into facebook for giving lives but i already have signed in.

each time I go to play a game I try to send lives. then I click to send lives to friends. Following that recently I keep getting a pop up asking me to sign into Facebook to continue. I can't do this because I am already signed in. I checked and both Apps are up to date and the connection to Candy Crush saga is up to date on Facebook settings. What am I missing? Thx for your help in advance. I am needing step by step instructions because I am not tech savvy. (Also I never receive any lives. )

Welcome! 👋

Comments

Boopy

Thank you all, got it working 🙂

bearwithme

Hi @kizgr8 and @Boopy and a very warm welcome to our wonderful King Community! I too have experienced the same thing. As mentioned above - this is something on the Facebook side, not on the studio's side and hopefully once you sign in again it won't reappear.

Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!

Here is a guide to help you as you explore the various areas in the community!

wykoon

Hello @Boopy and @kizgr8. Hope both of you are doing well.

Understood that both of you need to sign in again to Facebook when responding to your friend's request to send lives. I also received the same message and I continued to sign in even though I've logged in the game via FB and send the lives to my friends. I think this is a one-off verification process by FB as one of their security measures as mentioned by Crazy Cat Lad.

Once you've completed the above, you will not see the message again when you send lives to your friends, as per my experience. Hope it is the same for you.

Please let us know if you need help with other issue.

Thank you ☺️

Boopy

Same here. Need fix or won’t be able to send anymore lives... I tried those fixes up above, still no good. Please give us a fix for this fast, my requests are piling up. Thank you

Crazy Cat Lad

Hi @kizgr8 !

Like @Freddy_Falkner mentioned, this happens from Facebook's side and they ask you to login due their new security and privacy reasons.

Freddy_

@kizgr8 Hi and welcome, This has been happening to me as of late and when i got to send lives i am also getting this, Not sure why but think it is more a facebook issue than the game.Not let this bother me but would be nice if it did not happen

Would just check you facebook settings in webs and apps and make sure everything is active.

You may also want to try disconnecting from facebook and the the game and restarting your device. Then log back in to facebook and then the game and see if this issue still continues

Hope this helps

Comments

Boopy

Thank you all, got it working 🙂

bearwithme

Here is a guide to help you as you explore the various areas in the community!

wykoon

Hello @Boopy and @kizgr8. Hope both of you are doing well.

Once you've completed the above, you will not see the message again when you send lives to your friends, as per my experience. Hope it is the same for you.

Please let us know if you need help with other issue.

Thank you ☺️

Boopy

Same here. Need fix or won’t be able to send anymore lives... I tried those fixes up above, still no good. Please give us a fix for this fast, my requests are piling up. Thank you

Crazy Cat Lad

Hi @kizgr8 !

Like @Freddy_Falkner mentioned, this happens from Facebook's side and they ask you to login due their new security and privacy reasons.

Freddy_

Would just check you facebook settings in webs and apps and make sure everything is active.

You may also want to try disconnecting from facebook and the the game and restarting your device. Then log back in to facebook and then the game and see if this issue still continues

Hope this helps

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.