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Why I cannot play Saltnado?
killua5201314
Posts: 4
Level 1
in Support
The new launched Saltnado on the map have some issue with me. When I click to the location, I cannot click on play or use the magical liquid. My game id is 1017597378.
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Answers
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@killua5201314 Hi and welcome, Which game are you playing as this is the Candy Crush saga forum
Thank you
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I am playing the Candy Crush Saga, and recently there’s a new location on the map. It’s called Saltnado and has a 18 days limit to play
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@killua5201314 Hi yes i have just seen it is a new feature in the game, not something i have in my game at present.
Please check your device and game are up to date and log out and restart your device and log back in and see if this resolves your issue.
If not please let us know as sometimes these new features have glitches that will need reporting
Thank you
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Hi and welcome to the community.
Please do the standard troubleshooting by Log out, update your game application, restart your device and login again and check if it solves your case.
It is new event and may be a glitch. I hope by updating it will be solved.
Thanks.
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Even i have this problem.. I was collecting sweetonium then it just froze
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@Freddy_Falkner @aijaziqbal My app is up to date and I tried logging out and restarting the app, doesn’t work, please fix.
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@killua5201314 Hi, we can get this reported to the CM Monday but as its the weekend there is nothing we can do till then. if you have done the standard troubleshooting tips apologies but you will have to be patient
Thank you
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Hi @killua5201314 . Welcome to our Community
Saltando, a new event in Candy Crush Saga and outside the Saga Map, is currently available for a few Candy Crushers around the world
The Saltinado is in the Test Group so we cannot say for sure that you will always find this feature.
The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.
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Got the same problem. Got enough lives
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Welcome to the Community!
Not everyone has this feature because the events are released slowly to all players. Don't worry it will be released in time.
Please do the standard troubleshooting by Log out, update your game application, restart your device and login again and check if it solves your case.
It is new event and may be a glitch. I hope by updating it will be solved.
Have patience and Have fun playing Candy Crush Saga!
Thanks.
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