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I suddenly have an older version of candy crush. What happened?
Hi and welcome to the community.
Besides above useful tips you may also use another browser to try and check. Hopefully will work for you.
Thanks.
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Usually there is a problem with page loading due to weak internet and sometimes the old version of the game comes back but the problem is solved only by refreshing the page.
If your problem is long term I would ask you to follow the post link below.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
@Lizzy3040 Hi and welcome, Please clear your internet browser cache and log out and restart your device and then log back in and you should see the HTML5 version of the game
Thank you
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone.
