Chocolate Box

Hello there, @Pounawea ! A Fantastic Friday Evening to you!

Why is my Chocolate Box Rewards Claim Button Greyed-Out when I haven't even claimed my rewards? I worked hard beating Levels last night so I can get Boosters. Now that I completed the tasks, I can't get them. What is going on?

Hello there, @HM6Fam !

If you noticed that I specifically tagged the Community Manager is because I am not a Newbie. I am hoping to get an answer from @Pounawea. He might not be around this weekend but he'll get this when he comes back.

Thanks!

@Nix66 !

I specifically addressed this to Pounawea which was why nobody responded except you. If I wanted a response from anyone, I wouldn't tag him or put his name here. One more reason was because you cannot really do anything to fix this issue in the first place so why bother? I have been helping Community Members resolve their issues for years. If the inquiry is beyond what I can do, I don't mess with it.

This is not about you! I am not trying to be mean. This is a matter of principle! If the letter is not specifically addressed to you, will you take it upon yourself and deal with it even if you can't resolve it?

Hi @mercerik Welcome back 😊

Anyone can participate in any post in the community and if you want to report a problem to specific someone, you can let them know via PM.

Sorry, you cannot prevent anyone from joining or commenting on your post.

Thanks!