Crowns not being credited

Question

I received to crowns but they didn't show up on my count

Freddy_ · Answer

@shellylynn1234 Hi and welcome, hopefully the troubleshooting tips supplied above will help with your issue

Here is the information for the golden crown event

🎂 Candy Celebrations - Week I: Collect Golden Crowns.

🗓️ Dates: starting on Wednesday, Nov 4th – Monday, Nov 9th.

👑👑 Objective: Collect Golden Crowns in all levels so Tiffi can add them as toppings for the best cupcakes ever!

* How do you collect a Golden Crown?
* You need to pass a level at the first try, without losing a life. Then you will win a Golden Crown. 🙌
* The harder you compete the faster you move through the ranking and the further up the leaderboard you go. ​
* Use your skills and show them how it's done!​
* ​Reach the top 10 to claim delicious rewards at the end of the Candy Celebrations!

🏆 Rewards:

* Top 1 rewards: 1 Free Switch Hand, 1 Candy Hammer, 1 UFO and 1h Unlimited Lives
* Top 2 & 3 rewards: 3h Color Bombs, 1 Swedish Fish and 1 Candy Hammer
* Top 4 & 5 reward: 1 Coconut Wheel
* Top 6 - 10 rewards: 1 Striped & Wrapped Candy​

That's all for now, Candy Crushers!

➡️➡️ Are you ready to have fun and help Tiffi collecting Golden Crowns?! 🙌 Share your daily progress on your Leaderboard with the community and celebrate your progress!!

Thank you

kiara_wael · Answer

https://community.king.com/en/candy-crush-saga/discussion/317797/crowns-not-being-credited

Hi and Welcome to our Community

Make sure Check app update - Log out game - Restart Device - Open game and Log in.

aijaziqbal · Answer

https://community.king.com/en/candy-crush-saga/discussion/317797/crowns-not-being-credited

Hi and welcome to the community.

Please do the standard troubleshooting by Log out, update your game application, restart your device and login again and check if it helps you. If you playing through browser please clear cache/history and restart your device and check again.

Thanks.