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Thanks @mercerik!
This thread is closed now.
Hello there, @Pounawea! A Wonderful Sunday Evening to you!
I just want to let you and everyone here to know that the Chocolate Box Greyed Claim Button Issue has been resolved. I was able to fix it eventually.
Please close this Topic! I surely appreciate it!
Attached is the ScreenShot of the resolved Chocolate Box.
Thanks!
Oh really? Talk is cheap! Prove it!
@mercerik not everyone thinks it's updates causing this problem. Any expert can solve this issue.
Hi @mercerik Welcome back 😊
Anyone can participate in any post in the community and if you want to report a problem to specific someone, you can let them know via PM.
Sorry, you cannot prevent anyone from joining or commenting on your post.
Hi Everyone!
If you open this, PLEASE DO NOT COMMENT! This is specifically sent to @Pounawea as a REPORT that the ISSUE is PERSISTENT! This has nothing to do with UPDATES.
@Nix66 !
I specifically addressed this to Pounawea which was why nobody responded except you. If I wanted a response from anyone, I wouldn't tag him or put his name here. One more reason was because you cannot really do anything to fix this issue in the first place so why bother? I have been helping Community Members resolve their issues for years. If the inquiry is beyond what I can do, I don't mess with it.
This is not about you! I am not trying to be mean. This is a matter of principle! If the letter is not specifically addressed to you, will you take it upon yourself and deal with it even if you can't resolve it?
I already addressed this just above your response. I know that @Pounawea is not in or not available on weekends. I am not a newbie. I've been a Community Member long before you. You can ask Elsa if you'd like. Please read the comments first before responding! I surely appreciate it!
Hello there, @HM6Fam !
If you noticed that I specifically tagged the Community Manager is because I am not a Newbie. I am hoping to get an answer from @Pounawea. He might not be around this weekend but he'll get this when he comes back.
Oof. That is super frustrating! Sorry you are dealing with that.
Hello there, @Pounawea ! A Fantastic Friday Evening to you!
Why is my Chocolate Box Rewards Claim Button Greyed-Out when I haven't even claimed my rewards? I worked hard beating Levels last night so I can get Boosters. Now that I completed the tasks, I can't get them. What is going on?
Hi Candy Crushers – are you ready for some holiday fun? This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest. Once you have entered at least one of the eight contests, go to the Community…
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
Level 18695,Candy Crush. I have no boosters or gold bars and have been playing this level for 12 days and not got close to completing it. Your game has now become totally based on what the player is prepared to pay, this has taken any joy from a game I have been playing for many years. Play fair King
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
I need more lives
Anyone else got this new feature. King have clearly run out of ideas as yet another feature based on completing new levels is the last thing we need in our games And annoyingly but not unsurprising given the removal of people's booster inventory last week the introduction of this new feature removed my 29 Win Streak.
