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I mastered 12 levels in an episode and earned a gold trophy. After finishing, I closed the app. When I re-entered the game, it says I mastered 8 and gave me a bronze. Why is this this the case? I did all the troubleshooting proccesses.
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Hi @mercerik
I thought the following was enough for a silver trophy. It's the second day, it did not change.
Hello there, @WonderlandCentury789 !
The same incidence happened to me last night but I just shrugged it. I am quite sure that it didn't have anything to do with the device that I use that it is a glitch. My suggestion to you is to take a ScreenShot of your Game Map before closing the App and compare it with the map when you re-open the App hours later or the following day. If there is a discrepancy, then take another ScreenShot and post them here or in Support Area so the they can be looked at and get fixed.
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheem…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
https://youtu.be/Vp_HAynDqFs 🎬 We’re back with the season finale of Crush & Tell and this one’s a crunchy one! 💥 It’s all about the BLOCKERS! Those tricky tiles that get in the way and somehow keep us coming back for more. In this episode, we’re sitting down with John, Senior Product Manager, to go behind the scenes of…
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's the latest release and highest level in the game? Find all info HERE. Leave feedback on the new levels directly to our Level Designers HERE. 📖 Help on Levels! 15 Best tips & hints on how best to play and enjoy…
Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…
How do You request a new Link if the old is expired? It says that you can ask for a new one but where can you do this? I have contacted support but no clear answer how to get a new link.
II try to reach out to Player Support Team through the game but I only get the same automated reply over and over no matter what subject i choose. and there is no "chat with us' but a "contact us"
As I can't reach out to Player support team regarding my request to get a new Link to verify my email, It doesn't matter what subject I choose I get the same automated answer with no help and nothing happens when I answer the mail so I have concluded that it's impossible to get a new verification Link after 48hrs so I must…
Must I delete my King account and create a new one to send a new link to verify my email as it seem impossible to resend a new after 48hrs. It says that I can ask for a new link in the game through my King account but this is impossible and answer from support is rhe same automated reply with no help so the only way must…
Must I delete my King account and create a new one to send a new link to verify my email as it seem impossible to resend a new after 48hrs. It says that I can ask for a new link in the game through my King account but this is impossible and support can't help me with it so the only way must be to delete the king account…
