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After purchasing a booster and getting boosters from the beanstalk, I finally passed level 5028 but it didn’t advance me and has me continuing to play the level. Ugh! What can I do?
@CMos Hi and welcome, Sorry to here this has happened to you Sometimes this can happen when your scores do not sync to the server correctly. unfortunately all you can do is replay the level again unless you made a purchase and then customer support should help you with this . please see post below for more information
Thank you
@CMos hi again, easiest way is from your game, go to game settings - help center - purchases and gold bars and send them an email.
Alternatively you can use contact us below but make sure you use the email the game is registered too
Can you please tell me how to contact support because I did make a purchase to pass the level.
Hi and welcome to our Community
Sorry this has happened to you but there are a few reasons that can cause this and unfortunately all you can do is replay the level again. please see post below for complete information
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
