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Hi
CCS is not loading -has not been loading - on my computer for about a fortnight
Have tried Opera, Chrome and Edge. Opera has been inviting me to install Java (which is installed) in the first place.
Why is this so?
Hi and Welcome to our Community
Please check this page
Hi @bonazaz,
which platform are you playing on - through FB, King, through a Windows downloadable app ...?
If you're playing through King, it could be a problem with the Flash Player, since this version of the game had problems with it no longer being supported.
If you had problems in the game on FB, please make sure to play on a HTML5 supported and updated browser to be able to continue playing. However FB is known to have a slower download time and has issues with loading the page.
@bonazaz Hi and welcome please check you operating software is up to date and your browser is also on the latest version, remember that flash is no longer supported in many browsers. Clear you browser cache and restart your device and log back in and see if this resolves your issue
I recently had a few issues with chrome which i always use so updated edge to the latest version and since have had no issues
Thank you
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
