I am on level 3028 and have lost all my FB friend, gold bars and points.

Question

I am on level 3028. Have lost all contact with my friends, lost all gold bars and points and my profile picture. Cannot give or receive lives or see how my friends are doing. I am signed in with face book. Cannot figure out being signed into your community is any help.signed into king to find help which has not helped getting everything back.

kiara_wael · Answer

https://community.king.com/en/candy-crush-saga/discussion/320275/i-am-on-level-3028-and-have-lost-all-my-fb-friend-gold-bars-and-points

Hi and Welcome to our Community

Make sure Check app update - Log out game - Restart Device - Open game and Log in.

Also please check this page

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

Freddy_ · Answer

@Marcellienne Hi and welcome, This sounds like you game has not connected to you account correctly. Try checking your game is up to date and log out and restart your device and then log back in with your account details and see if this connects you to the server correctly

https://community.king.com/en/blog/kb/articles/563-the-progress-ive-made-isnt-showing-in-my-game-how-do-i-get-it-back

Thank you