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(EDITED by CM - Unsupported language)
👉 Please, note that we only use English in this area of the Community so that everyone can understand & be understood. I will be closing this thread but please feel free to re-post in English & will be happy to help you. 🙌 Thank you!
@kiara_wael @Glenn1972 @Miss_Dani
Hey, welcome.
You need to contact the King.com staff directly.
Please email Player Support so they can check up on what happened.
Open the game on mobile and go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions in the recent 90 days.
Here is the link ⬇️⬇️⬇️
This post also can help you
Hopefully, I can help you.
I bought candy crush bars. I was charged on my credit card but I have not received the confirmation email or the bars. How can I request a refund or receive the amount paid?
Hey, welcome @susy63
This area is only allowed -- English.
Please use google translation translate to English and ask the question again.
Thank you
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
