I was on level 8635 I use my gold bar to continue playing and it came crashed I lost everything

cherylw · February 2021

I was on level 8635 and I use my gold bar to continue on to win the round next thing I now it crash I lost my gold bar that I use I lost first place I lost all what I use. I wont back the 30 gold bar I use and my first place.

cherylw · February 2021

Screenshot_20210218-094831_Candy Crush Saga.jpg

Screenshot_20210218-094822_Candy Crush Saga.jpg

This me im always on a winning streak and kind get piss when crash and take way from you.

kiara_wael · February 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1421525#Comment_1421525

Hi and Welcome to our Community

If you miss a reward from any other feature, please report this to our Player Support Team here,

The screen shots are from all stats features and there are no rewards given from those.

cherylw · February 2021

I read did and the but me here.

Sukanta_Biswas · February 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1421566#Comment_1421566

Welcome to the King Community.

We're sorry for your inconvenience but in case of lost Gold bars or Booster you need to contact our Player Support as such issues are not handled in our Community.

However the cause of your problem was app crash and you can follow some troubleshooting steps HERE to avoid such problems in future.

I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!

Have a good day!

cherylw · February 2021

I are ready did that read my comments I said the but me here. Stop tell where go I know where to go and I did that and the but me here. So don't comment if you going to tell me go to support are ready did it. Dont comment again anybody if you're going to tell me to go to support

I was on level 8635 I use my gold bar to continue playing and it came crashed I lost everything

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