Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
(EDITED by CM - Unsupported language)
👉 Please, note that we only use English in this area of the Community so that everyone can understand & be understood. I will be closing this thread but please feel free to re-post in English & will be happy to help you. 🙌 Thank you!
@kiara_wael @Glenn1972 @Miss_Dani
Hey, welcome.
You need to contact the King.com staff directly.
Please email Player Support so they can check up on what happened.
Open the game on mobile and go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions in the recent 90 days.
Here is the link ⬇️⬇️⬇️
This post also can help you
Hopefully, I can help you.
I bought candy crush bars. I was charged on my credit card but I have not received the confirmation email or the bars. How can I request a refund or receive the amount paid?
Hey, welcome @susy63
This area is only allowed -- English.
Please use google translation translate to English and ask the question again.
Thank you
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
