Im on level 4360 and the game keeps crashing, help??

Jasal · February 2021

Werner_Cichy · February 2021

https://community.king.com/en/candy-crush-saga/discussion/328255/im-on-level-4360-and-the-game-keeps-crashing-help

read this link

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

Freddy_ · February 2021

@Jasal Hi and welcome, Please check your device and game are up to date and clear the cache from your app store or browser. Log out and restart your device and then log back in and see if this resolves your issue

If not please let us know what device you are playing on

Thank You

Jasal · February 2021

Thanks for that guys, I have deleted and reinstalled the gapp on my kindle which is what I use. Still not working.

Jasal · February 2021

Its a Kindle Fire

Freddy_ · February 2021

@Jasal Hi Again, There is an issue with the game on kindle devices at present. The issue is being worked on but we have no time frame at present for a fix for this. Please keep checking for updates as a fix will likely to be made in an update

Thank you

Werner_Cichy · February 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1428585#Comment_1428585

Check your free memory once?

There may not be enough free storage space.

Jasal · February 2021

Ok thanks for that, I will keep trying.

Jasal · February 2021

Thanks Werner-Cichy, plenty of storage, but Freddie_Falkner has explained there is a problem with the game on Kindle devices at present.

Freddy_ · February 2021

@Jasal Hi Again should have mentioned it is something to do with UFO on kindle causing the crashing. Not sure if this is the case on this level without checking. Some have reported other booster but mainly UFO

Jasal · February 2021

Yes its the UFO

Im on level 4360 and the game keeps crashing, help??

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