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Issue with 5309

NJPegi
NJPegi Posts: 5

Level 2
in Support

I think there is a glitch with this level. I had one "waffle" jelly left to complete level 5309 so I used 3 hammers and it didn't have any effect on the waffle!! I used 3 hammers for no reason!!

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @NJPegi Hi and welcome, This is not something we can test without wasting boosters but waffles can have up to 5 layers, so are you sure you waffle was less than 3 layers

    Thank you

  • NJPegi
    NJPegi Posts: 5

    Level 2

    I'm not sure how many layers the waffle had, but I do know that it didn't change after each hit of a hammer. (Usually the look of each layer changes)

  • Freddy_
    Freddy_ Posts: 68,477

    @NJPegi Hi again. all i can suggest is try the standard troubleshooting tips and see if this helps

    Check you device and game are upto date and log out and restart your device and then log back in and try the level again and see if it helps.

    You can try customer support regarding your boosters but normally only purchased boosters are compensated, so if free boosters this would be a goodwill gesture

    https://soporto.king.com/contact


    Thank you

  • kiara_wael
    kiara_wael Posts: 157,040
    https://community.king.com/en/candy-crush-saga/discussion/336855/issue-with-5309

    Hi and Welcome to our Community

    Level 5309 waffle with 3 layers. Make sure updated your Apps.

    Screenshot_4.jpg


  • NJPegi
    NJPegi Posts: 5

    Level 2

    Kiara Wael - you said that the waffles only have 3 layers which proves my point that there is a glitch. I do not play on my phone - I play on my computer via Facebook, so there is no "App" to update. This is very frustrating - I should have been passed this level given that I used 3 lollypops on the remaining waffle.

Hey! Would you like to give us your opinion?

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