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Fantastic Five Release of Reward Issue

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djsoph
djsoph Posts: 3 Newbie

Completed the challenge 31.05.2021 but it won’t release the reward

Have rebooted the game several times since but as of 01.06.2021, it still won’t release the rewards

Afraid clock will timeout and reward will be lost

Any suggestions as to how to fix??


Comments

  • kiara_wael
    kiara_wael Posts: 151,191 Candy Moderator
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    Hi and Welcome to our Community

    How many scores did Soph get , 8.135 or 3135 ?

  • grahamk1210
    grahamk1210 Posts: 3 Newbie
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    Looks like 8135 to me.

  • Alienscar
    Alienscar Posts: 14,983 Legend
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    @djsoph Keep playing and make sure the scores of all the players actually adds up to 7000. There is a well known glitch that results in 7000/7000 being shown before the scores add up to 7000. Keep playing and if this is the problem then the scores will keep adding up until they get to 7000.

    If you are on an android device try clearing the cache of the app. Also if by rebooting you mean you have restarted your device then try again, but log out of your game before you restart your game and then log in again.

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