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🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
I did 3 times
Answers
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@petra000 Hi and welcome
Hi and welcome again. The Episode Race is a test feature so it is not always guaranteed to be in your game. Test features contain groups of randomly selected people. So this just means your not in the test group at present, but you could be in the future.
If you do have the Episode race feature then you will need ot contact customer support regarding any missing rewards
To check you are getting the features available to you. Check for game update, log out and restart your device, then log back in. This will make sure you game is as up to date as possible.
Hope this helps
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Hi and Welcome to our Community
Make sure update your Apps .
The Episode Race is in the Test Group so we cannot say for sure that you will always find this feature.
The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.
Keep playing the game, your fun event menu will return.
and If you miss a reward from any other feature, please report this to our Player Support Team here,
The screen shots are from all stats features and there are no rewards given from those.
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You will only get the Gold bars from the Episodes race when the race is active in the in your game i.e. you will find the flag mark on your game map. Since episode race belongs to the test group, this feature will not always be active in the game.
Notice at the beginning of the episode whether the race is active, if the race is not active, please wait a while and join the race as soon as the Episode race is active.
However if you win the Episode race but don't get the Gold bars, you need to contact our player support as there is no deal in our community about such issues.
Thank you!
