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🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
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🏋️♀️🏋️♂️ How are YOU preparing for All Stars? - Comment HERE
😉 Something BIG is coming… Are you ready? - More info HERE
🏋️♀️🏋️♂️ How are YOU preparing for All Stars? - Comment HERE
Sweet cinema
Answers
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Hi and Welcome to our Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features (Sweet Cinema) might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
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@SychPablo Hi and welcome
The sweet cinema is a test feature so it is not always guaranteed to be in you game and it will take a break every now and again. It could also be to a temporary issue
Please check your device and game are up to date , log out and restart your device and then log back in and see if this resolves your issue
Thank you
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Welcome to the friendly King Community.
The Sweet Cinema feature belongs to the test group and may not always be active in the game. Even if the feature is available in your game, it is not active at the moment, but you can get the feature running at any time.
Thank you!
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Hi @SychPablo Just checking, but do you mean that you have the Sweet Cinema in your Events, but it doesn't offer you any adverts? If this is what you mean then this is normal behaviour. Sometimes the Cinema offers you an advert after every level, but sometimes you can play a whole Episode and just get one advert. Finish the Episode you are playing now and see if you start getting adverts again.
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The sweet cinema feature was there then it disappeared, and even when it was available I never got a video to watch.
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Sweet Cinema appeared in my events several weeks ago but it has never functioned. I check it frequently but it always says more ads coming soon. Is this normal or do I never catch it at the right time?
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Oh right, all you can do then is follow Kiara and Freddy's advice. Have you ever purchased any boosters/lives for your game?
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The problem with the Sweet Cinema event is still unresolved and we have no information about this event. I've got it in my game a few times but never worked and you will not find the solution by following any troubleshooting step😌
I will report this problem to my team again and I will let you know as soon as I get any information.
Thank you!
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@Alienscar where yours says “open” mine says 0/5. Tried the troubleshooting with no luck. I’ve never had the chance to watch videos in my game for any reason so was surprised to see this. Too bad it doesn’t work.
@sukanta_biswas thanks for the input.
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