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Bean stalk challenge, no rewards received.
Martha1955
Posts: 5
Level 2
in Support
On level1689. I did Bean stalk challenge and earned 3 rewards. I didn't receive the rewards. Please check why I didn't get the reward I earned. A quick response and action would be greatly appreciated. Thanks. Martha Melton
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Answers
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Hi @Martha1955
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
We're sorry for your problem.
Please give me some more information or screenshots so I can report the problem to our team.
Thank you.
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Thanks for replying. I don't know about screenshots but I can tell you what happened. The challenge appeared and I opened it. I went three rounds and got 30 minutes of striped candy, 30 minutes of the "rolling pink candy" and 30 minutes of fish. When I went back to game, they all showed up in my chest and were timed. When I went back into my game, only the striped candy showed up to use. I played that round. When finished, I went and looked at my chest and all three were there running the 30 minutes allowed. Went back to game, and none of the rewards showed up. Went back to chest and they were all gone. These actions took less than 10 minutes. Whatever help or advice you can give would be helpful. Thank you.
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I want my boosters back. My reply was never answered. Please help.
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@Martha1955 Hi and welcome,
The community cannot deal with missing reward issues for this you would need to contact customer support, but can not see you getting any luck with this for missing boosters that long ago.
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