Accounts

TeoR · August 2021

Hello I made an account in candy crush saga game with King but when I went to log in King.com the website did not recognized the combination with my email and password. So I signed up with my email and created password. However now my both accounts, in the game and the community does not linked even that I used the same email. Could you help me. What I’m doing wrong?

Freddy_ · August 2021

@TeoR Hi and welcome,

The community and game site are to different areas. So you need a password and email for both. Unless you have used the same email and password for both, you cannot sign into the game site with your community log in details and vice versa.

Thank you

Freddy_ · August 2021

@TeoR Hi Again

To change your game avatar log in to king.com/games on a PC and go to setting sin top right corner

You then click on avatar and the list of stock avatars can be seen and changed

kiara_wael · August 2021

https://community.king.com/en/candy-crush-saga/discussion/346504/accounts

Hi and Welcome to our Community

Player email Support Team here

arwen777 · August 2021

@TeoR when you say that the accounts don't link, do you mean that the game shows you back in level 1? If so, just close your browser a couple of times and re-open king.com. The accounts should be synchronized by then.

Freddy_ · August 2021

@TeoR Hi and welcome,

The community and game site are to different areas. So you need a password and email for both. Unless you have used the same email and password for both, you cannot sign into the game site with your community log in details and vice versa.

Thank you

TeoR · August 2021

Thank you Freddy,

What about if I want to have the same avatar in my game as the one in the community? I though both accounts display same avatars. I’m asking because the other day my daughter changed my stock frog avatar in the game and I want it back desperately. Or if can not be the frog could be something else. How can I bring back candy crush saga stock picture as avatar in my game?

Thank you all for responding me and trying to help!!!