Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!

My game froze after making a purchase to continue level 5852. Not able to finish

Wannie
Wannie Posts: 13
in Support
DA636463-4E11-4409-9D32-03663FCA87B4.jpeg

Game froze after purchases. Not able to continue

Flag · Helpful Sweet Love Haha

Answers

  • kiara_wael
    kiara_wael Posts: 155,722

    Hi and welcome to the King Community

    Sorry for the inconvenience . Please do the standard trouble shooting by log out, update your game application, restart your device and login. and If you miss a purchase, please report this to our Player Support Team here, 

    The screen shots are from all stats features and there are no rewards given from those.

    Flag · Helpful Sweet Love Haha
  • Wannie
    Wannie Posts: 13

    This happened a few times. My game is updated. I was also told to log out. Did that. It continues to happen lately. I’ve noticed it’s not just me. I seen several post about the same thing.

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories