Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
๐ถ๏ธ๐ฌ Hot & Sweet right now in Candy Crush Saga!
What's happening in Candy? ๐ฌ
๏ปฟ ๐ถ Get Ready for the Candy Crush Music Season here ๐ถ
๏ปฟ ๐ฏ Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars ๐ญ - Join Now
๏ปฟ ๐ถ Get Ready for the Candy Crush Music Season here ๐ถ
๏ปฟ ๐ฏ Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars ๐ญ - Join Now
My Master Trophy page has disappearedโ๏ธ๐ค๐ค๐ฑ
cwsherwood
Posts: 40 Pro Player 👑
in Support
Answers
-
@cwsherwood please do the standard trouble shooting by logging out, updating your game application, restarting your device and logging in. Also, if you're playing through browser please clear cache/ history. And log in again.
The Events or Challenges is in the Test Group so we cannot say for sure that you will always find this feature.
-
Hi and Welcome to the King Community
Make sure updated your Apps, The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
-
I did a screenshot of this entry, this is the page I am looking for. I hope it is okay with the person who posted thisโ๏ธ I am using it as an example of what I want to see. If it is not available to me then how do I see my trophiesโ๏ธ
Thank you for your patience. ๐๐๐คญ
-
Sometimes the feature may not be available due to server issues or temporary issues but the feature comes back later. However you can see if the feature returns by following the troubleshooting steps below.
Check app update - Log out game - Restart device - Open game and then Log in.
Thank!
-
Sorry for late reply, I just saw this and I am not very community savvy! ๐ There IS A TAB for trophies, it is in the mailbox which I can only access to ask friends for life, but nothing happens when I tap on it, IT WILL NOT OPEN NO MATTER WHAT I DOโ๏ธ ๐คจ I'm hoping it the version I use to have will come back! I have no way to see crowns, trophies. ๐คจ๐ค๐๐ค๐ฌ๐ฃ๐
