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Bleached Out Game Image Contrast
PlatonicSolid
Posts: 41
Level 3
in Support
Colors in Candy crush are usually vibrant with great contrast, but this morning they are bleached out causing text to be less clear. Windows 10 PC in Firefox 93.0. May be related to Firefox 93.0 update yesterday. Game does look less bleached out in Chrome, but Firefox is my default preference and Chrome tends to have muted, less vibrant colors.
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Best Answer
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Problem solved:
- Settings -> General: Performance
- remove checkmark: [ ] "Use recommended performance settings"
- remove checkmark: [ ] "Use hardware acceleration when available"
- support.mozilla.org/en-US/kb/performance-settings
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Answers
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Hi and Welcome to the King Community
Thank you for sharing and Info . will give feedback this to the game team
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Welcome to the King Community.
According to your screenshot, I can see that the screen of your game map is a bit pale, but this is not a problem of the game. I guess it's the graphics problem for your device or the screen is blurry for slow internet because I checked a while ago that the graphics in my game are very bright and clear😊
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I'm not saying it's impossible that it's something on my end (like graphics driver (which I haven't changed recently)), just not likely. It's only affecting Candy Crush - nothing else. I tested MS Edge and it has the same issue.
Definitely not my internet speed: Download = 487 Mbps, Upload = 11.94 Mbps
What browser and OS are you using?
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Here's another screen shot that illustrates my issue. Note how the small in-game text is hard to see, yet the text outside the game window perimeter is perfectly clear.
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The problem is definitely with the latest Firefox 93.0. I downgraded to 92.0.1 and everything looks normal again. This isn't a solution as it's important to stay current with security updates.
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Here's a screen shot from Firefox 92.0.1 for comparison before I go back to 93.0 (and try to figure out if I can recover all the bookmarks that I lost by downgrading). Note the game is more transparent in 93.0 (you can easily see the background image).
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Reported issue to Firefox here (can't post links) support.mozilla.org/en-US/questions/1353468
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Problem has been tested on multiple PCs and exists on all of them.
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By the lack of response in this thread (same with the one posted at Firefox) it appears I'm the only one who's noticed the poor image quality.
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Problem solved:
- Settings -> General: Performance
- remove checkmark: [ ] "Use recommended performance settings"
- remove checkmark: [ ] "Use hardware acceleration when available"
- support.mozilla.org/en-US/kb/performance-settings
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