I can’t get my king password back??

Hello lauren110 , welcome to our King Community!

Would you check to see if it gives you the option to change your password? If so try that first

The error code may be a problem with the Candy Crush Game server. I do know that work is ongoing at the Game Studio and they ask that we be patient to the work is complete

Thank you,

Hello lauren1110, greetings

I have misunderstood your question so please disregard the my message above.

Check your device and game to confirm that they are "up to date", restart your device and then try logging back in.

After doing the above please comment below if this helps or if you need more instruction

Thank you

Hi @lauren1110 and @nkrmk

Welcome to the sweet King Community.

Please tell me if I have understood what you are saying. You do not remember your password and when you receive the email to restore it, the link does not work is that?

Today several players have reported the same problem, if after clearing the browser cache and restarting the device it still does not work, it is that they are definitely sending broken links. It might just be temporary, I don't know. You should notify it directly from the game in the "contact" section.

Or in this 👉 Link.

Please keep us informed of possible changes or solutions that you receive.

Thank you and keep enjoying

Thanks for answering.

Do not worry about not having selected the correct topic, the support will send you a first automated message, to notify you that they received your query and shortly after you will receive a personalized message asking you the details of your query.

Don't forget to check your junk mail, it might be there.

Thank you and keep enjoying

Same problem, won't take my password to log into the lay using email. Use the "forgot password " I get the email and the link goes to an error page.