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This afternoon, CC has switched to portrait mode on my iPad. No other app is doing this.
Iāve tried locking the screen to no avail.
Anyone any ideas as to how to fix this?
thanks
JBH100
This test ended in December 2021.
There is a similar test running in February 2022. You can find a new thread about this here:
There is a play test in the game on mobile devices where the game is only available in portrait mode.
Therefore landscape mode is not available for some players at the moment.
The play test started this week and will approximately be live for a month.
We hope that you can enjoy crushing the candies in portrait mode during this time!
Yep, same for me. Only portrait mode now which is horrible. Not going to be playing Candy Crush for much longer if it does not get fixed š¤¬š¤¬
Dear developpers it would be real nice if someone would answer us on this issue I will not play wiith a game thar has a pieces of blocks hidden or doesnāt have a friendly user friendly interface on my IPad. So ar least can you tell us that you are working on the issue?
Hate portrait mode. Will stop playing and purchasing if not switched back How rude I should have the choice. Have been playing for about 9 years.š«
Need landscape backā¦ hateful playing on portrait on iPad
Playing in Portrait on my iPad is not how I want to play the game. Why change it? If I wanted portrait I would have played on my iPhone. Bring back landscape.
Please change back to allowing landscape mode when playing!!!!!
Hi @blueshirt you have already raised this issue in the discussion below.
Please note that you aren't the only person suffering from this unwanted change as you can see below
Why has the orientation been fixed in Saga? 8,000 levels in on an iPad, now an unnecessary change?
have you been bought by Microsoft? They are usually that sort of prescriptive
You will lose many players because of this issue. Please return the game to how it was so I can play in landscape mode again. I will check back in a week and not play till then.
Hate the change in orientation!
Same problem.
I have the same issue. Cn you please fix it.
It would be nice to hear back from the developers on this!
Why has the orientation been changed? This is outrageous. I use a Samsung tablet and on android so nothing to do with an Ipad/iPhone. I have it locked on landscape and it changes as the game starts. U have ruined this game. Change it back now please. I am extremely upset.
Changed mid morning yesterday, fine before went to make a coffee and then ā¦.. portrait mode ahhhhhh š«
So very annoying if I wanted to play in portrait mode I would turn iPad! Now no choice at all as wonāt alter. Unsure if will continue playing as very irksome to alter set up each time want to play for a few minutes.
Thank you very much. I called the moderators and they will help you further!!! Good luck
I did this and restarted my iPad issue still exists
Hello and welcome
Ā Can you please close your game and clear the cache and reopen?
If something doesn't change, please get back to you. I am happy to pass it on.
@kiara_wael @Sukanta_Biswas
Ā I will be happy to pass on your question!
Hope you get your answer.
Good luck and a nice day
@Crazy Cat Lad
I have the issue VERY ANNOYING change it back let me choose as before
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For years I have been able to play on my iPad in landscape orientation, today Oct 25 I log on and you are forcing me to play the game in portrait orientation. THIS IS NOT CONVENIENT OR ACCEPTABLE.
If I wanted to rotate my screen that should be my choice not yours. Now put put it back so I can continue playing my game.
Try turning off Portrait Orientation lock/Auto Rotate on your device and that's it! It's simple. If people play on computers they will have the landscape mode. That's the simple tip I'm giving you.
My screen orientation is not locked, the game automatically switches to portrait once the opening King screen goes away.
Also I play all 3 of the Candy Crush games, Jelly and Soda and they load the correct way, only CC Saga is doing this. Please do not screw up the others like you just did with Saga.
It is even worse. I have the orientation LOCKED at landscape and it ignores it.
Same has happened to me
Same here and I HATE It. Should be my decision. Response please King
It seems like the developers have released the iPhone version in the App Store for iPad.
itās not only very annoying to have to play in portrait mode, the perspective of the game is wrong with many of the candies squashed up.
I feel the same about the orientation- Iāve always played landscape & now am being forced to play portrait which is not how my iPad is set up š”
I play on both my Samsung phone and tablet. I am being forced to play in portrait mode instead of landscape. I HATE IT! Please fix it.
Why did they change it,
My problem is the same, I use iPad for playing. It is the most annoying thing they have done. Please change it š„ššš„
The same thing has happened to my iPad. My screen orientation is not locked and it just happened with no update either. Please change it back, it is very annoying, I hate playing in Portrait mode.
have you been bought by Microsoft? They are usually that sort of prescriptive?
To my games switched to portrait mode on my iPad and I canāt change it this is very annoying
Boa noite! Gostaria de mostrar minha insatisfaĆ§Ć£o com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porĆ©m o jogo fechou de forma repentina, ganhei um brinde por isso, porĆ©m perdi o Super Brigadeiro. Gostariaā¦
I am not receiving my rewards
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Bir sĆ¼rĆ¼ gĆ¼Ć§lendirici envanter vardı telefonum kapanıp aƧıldıktan sonra hepsi hesabımdan silinmiÅ buna bir ƧƶzĆ¼m yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and Iāve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
