cant reset password

Helen63 · November 2021

HI King team,

I forgot my candy crush Password and i press forgot password and send me an email, then i recieved the email from the King, but when i click " get your password" then the pages will dead at the pages only show the KING logo.

Can i know what i can do now.

thanks

Nix66 · November 2021

No @Helen63 we will get this moved there for you. 🤗

Let’s tag some of the Candy Saga Moderators to help. @kiara_wael @bearwithme

kiara_wael · November 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/354520/cant-reset-password

Hi and Welcome to the King Community

Unfortunately this is an ongoing issue. Please read the discussion I have linked below for more information. Just click on the View Post button

https://community.king.com/en/candy-crush-saga/discussion/353744/%EF%BB%BFking-com-game-not-loading-login-not-working

Thanks @Nix66

Helen63 · November 2021

Hi Nix…it’s saga ,not soda….so should I go saga forum to check :( ?

Helen63 · November 2021

Thanks Nix :)

will wait for bear with me and Kiara :)

kiara_wael · November 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/354520/cant-reset-password

Hi and Welcome to the King Community

Unfortunately this is an ongoing issue. Please read the discussion I have linked below for more information. Just click on the View Post button

https://community.king.com/en/candy-crush-saga/discussion/353744/%EF%BB%BFking-com-game-not-loading-login-not-working

Thanks @Nix66

Helen63 · November 2021

Hi Kiara,

so mean we have to wait until king.com to fix for reset password ? :(

thanks

cant reset password

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