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Something sticky is going on and the levels are freezing for some players when the level is completed or has failed.
This issue is being looked into and hopefully fixed soon.
Please stay tuned here for any news or updates on this!
I seem to be working again as well 😁
So glad to hear this issue is finally resolved for everyone!!
Mine is working again.
Yes, I logged in for the first time today and played the level I'm on, and it didn't freeze, just did its normal thing. I did see they did some new thing with the orange candies and added a new contest, so something must have gotten updated. Yay!
That is wonderful news @dashwood32097 , thank you for letting us know!
Did it just start working again on it's own?
Mine is working again! 😀
I have the same issue!
I'm having the same problem on both my PC and phone.
Lyman, my iPad still gives the blank screen after one play. So basically unplayable timewise.
Still not working here 😒
seems to have sorted it out now
It just occurred to me that I should stop playing until this is resolved. I'm stuck on a super hard level and if I beat it and it doesn't move forward, the screams will be heard from the moon 😄
Hi, Just to say same thing happening here, so annoying and so much for stress free time 🤣🤣, hopefully will be resolved soon been happening for myself for at least 3 days.
Welcome to the King Community.
Yes, the problem will be be solved😊We have already reported the problem to our team and we hope to get some information tomorrow.
Thank you.
Hello @J_J_H2 , Welcome to the King Community!
I am continue to check my game, that seem to be the best think to do
I am also going to check Monday to see if any new information is passed on in the link below. This is where we have been asked to stay tuned and give feedback
I really feel that we will see our game start working as it should about the same time we may hear anything, but I am staying tuned
Just tap "View Post" ⤵️
I have the same problem and also hope a solution is coming soon.
Now it seems one device will get new game, not the other. King definitely should reimburse people who can't use their time due to restarting over and over. This is what I get.
That's great news! I'm so glad to hear that :)
He he finally he works normal,only the icecreams doesn`t work but oke...
I hoped that this site would help me but I write and write and nobody helps me,so this has no function there is no help here
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As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? I read in a different comment on player page it needs yellow candies and no yellow candies show up?
It took over 400 gold bars to pass this level. How do I get some of that back? Totally ridiculous. If there are any more of those and I’m done.
thx
I've been having trouble with trying to get to the next Ad, because every time I think the Ad is finished and I try to go to the next Ad, it takes me completely out of the game. So, then I lose my chance at the level, and the boosters that might have been able to help me. Any suggestions?
For several years now, and across three different phones, I get a Chocolate Box error EVERY single time I play any level. It sometimes even comes up TWICE between plays. I have 3 screenshots with the 3 screens that come up every time. I have force stopped the app with no luck.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
