Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have done level 110 and since then I couldn't get into the game. It starts loading and then just closes. What should I do?
Oh,I never back up anything...... crying out loud. so I have to uninstall and then install the game again... I am so stupid ((
Hi Zsu. If you did not connect your game to Facebook then I'm sorry to say that your progress could be lost. By removing/deleting the application it will delete your progress also. The only thing I can say is that if you have backed up your device recently, the progress might be saved with this data, so you can restore it. I hope that this helps you.
I didnt connect it with facebook so does it mean that I have to start the whole game again after i install it on my phone again? or what happens if I start to play on facebook now would it come back on my phone...that was a stupid question,obviously not
Hello Zsu. There were some technical issues with our Facebook games yesterday and as a result they were unavailable for a little while. I apologise that you were unable to access them during this time.
The games are up & running again now but if you are still having some issues then please check out this video:
https://www.youtube.com/watch?v=OESCE4Jj2tU
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…