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Where is the music?
Misty_Sena
Posts: 42
Level 3
in Support
When I played today, there was no music while I was playing the game. My settings show I have music "on" and there was music before I started the round and music after. Those who don't want music while their playing have the option to turn it off. I LIKE music while I play. How can I resolve this?
Answers
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Hi and Welcome to the King Community
Some players report for same Issue , which device are you play ? meanwhile Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
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I seem to have the same issue. I play CCS on Facebook. I checked in Firefox and in Chrome and no music plays. I heard the new holiday music plays in iOS and maybe other downloadable apps, but not on the web.
Interestingly, this issue has occurred before in the past where the downloadable apps got new music themes for events, and web versions ended up losing their music entirely until the event has ended.
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Hi @JeffMakesGames , we may have spoke earlier
Candy Crush Saga is working on a known connection issue and this could be a related cause to your issue
As work continues Candy Crush Saga is asking for our patients until the problem is fixed
Please keep checking back with us if problem persist and provide feedback. It will help
Thank you
Kind regards
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