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l reached level 246 in Candy Crush Saga and then the game reset to 1.
In Black OPS we would call that prestige on here we prolly call that a glitch.:)
Hi Mintzi! If you have your mobile device connected to Facebook then all your progress is stored there and you can simply do a re-install of the game followed by re-connecting to Facebook. Cheers :-)
Oh I'm sure it will be okay! Did you connect to Facebook or the Kingdom in the game? If so your progress is saved here. Check in the settings menu in the bottom left, maybe you have lost your connection so here you can reconnect and maybe get your progress back. Did you do anything to lose it in the first place?
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…