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I can no longer play the game as the level does not open due to #1034 error. how do I fix it?
This is an unusual error message. Have you tried all of the usual troubleshooting steps? Clearing the cache, making sure the Java is up to date and trying to play on another browser. Also King have made a video which is to help with loading issues on Facebook, it may help you too.
https://www.youtube.com/watch?v=OESCE4Jj2tU
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…