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Problems with Candy Crush Saga level 35

winny
winny Posts: 1

Level 1
in Support

I recently downloaded Candy Crush Saga onto my Nokia Windows phone.  Twice now , I have reached level 35 but when I try to go into the game to play , although it says it is loading, it then takes me straight back to my apps menu.  Both times I have uninstalled the game and then re-loaded it.  Turned my phone off and back on. but still not luck,  Can anyone help please.

Answers

  • Digger1
    Digger1 Posts: 235

    Have you tried   to clear the cache by entering the Settings menu in Internet Explorer and choosing the delete history option. Has the game worked for you before on your phone? Also is the problem only with level 35? 

  • Sara_Msb
    Sara_Msb Posts: 11

    Level 1

    I had this on a level and I sent a message to Facebook reporting loading issue with the game.  After that,  it cleared up.  

  • Digger1
    Digger1 Posts: 235

    Great.. glad to hear that you're sorted! So you didn't need to do anything? 

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