my laptop shuts off while playing Candy Crush and Pet Rescue but not the other games.

Nancy_G_Christie · March 2015

Why does my laptop shuts off while playing Candy Crush and Pet Rescue but not the other games.

Wunderbaum · March 2015

Hi Nancy! Sounds like your laptop needs a service check. Also please make sure the ventilation around the computer is sufficient. Cheers :-)

LisaBa · March 2015

Make sure that you have tried all of the usual troubleshooting as well. Clearing the cache, make sure that the java is up to date. Do you have any other problems with your laptop?

my laptop shuts off while playing Candy Crush and Pet Rescue but not the other games.

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