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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My account is apparently blocked because I cannot carry out any purchases. I get a note stating that purchase denied and I have not been charged. Somebody tells me why?
I have sent so many requests to solve my problem and got no solution! Is there any body there?
I still have the same problem please find a solution for me. Thank you.
Please remove any credit card info from your Facebook account. Kindly see this article: https://www.facebook.com/help/354773291362154
Hi Mtokatly,
Please check your payments methods on Facebook: https://secure.facebook.com/settings?tab=payments§ion=methods
Please adjust/remove/add payments methods, then click save. You should now be able to complete the transaction.
Hi Mtokatly! Please check that the credit card used validates. If the problem persists then please attach a screenshot of the error you receive. Thanks.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…