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I play candy crush on my phone more often than the computer, it always shows the check mark on the phone that they have synced but never are.
Hi Chris! Check mark as in which level you are at? If the levels from your mobile device differs from Facebook means that there's an issue with the connection between FB and your mobile. Try going into the game from your mobile, then choose settings - from here you can disconnect the Facebook connection. Once done you will have a blue button available (Connect to Facebook). Click on it and you should now be able to connect properly to Facebook and also sync your levels cortrectly.
Cheers :-)
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
