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Why am I not on the right level? 2 days ago I was on level 665!

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Kareen_Lay
Kareen_Lay Posts: 1 Newbie

Now I'm on level 661!! I uninstalled the game on both my phone and pc.(lost all of my extra Lives!!!!!)  It still has me on the wrong level..  I also paid to advance to next level 3x's!!!!!!!  and asked friends 3x's!!!!  How does this happen and how do I get back to level 665? I also want credit for the gold I spent to go to the next level!!!  I quit candy crush 6 mos ago when this same thing happened!!!!!  I could never get help back then I sure hope things have changed since then!!!

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5
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    Hi Kareen! Do you have the game connected to Facebook? If yes then you'll find all your levels there.

    If you do not connect to Facebook then please make sure you do a full backup of your mobile before un-installing and re-installing.

    Cheers :-)

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