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how do i change in the log in info? it is not showing correctly in my profile, and i am unable to c

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Ck_
Ck_ Posts: 1 Newbie

how do i change in the log in info? it is not showing correctly in my profile, and i am unable to connect to "the kingdom"     error message reads "no internet connection" and "kingdom not available right now"

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  • LisaBa
    LisaBa Posts: 225 Level 2
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    Try all of these steps they should resolve the problem for you:

    Please download the latest version of Facebook and the Game from the App Store/Google Play Store.

    Check if you have the latest software on your device 

    If you have recently changed your Facebook password, this needs to be updated on your device as well. To do this, please remove the connection to Facebook via the settings menu in the game, log out from Facebook on your device, and then connect again with your new password. 

    Shut down the game and start it again.

    Try to connect to a WiFi connection instead of using your cellular data

    Here are two useful videos that will show you how to perform these steps depending on the device you are using:

    https://www.youtube.com/watch?v=bIYE7aW5jcE

    Let us know how you get on with these steps :) 

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